1. Introduction
ASCEND360 (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ascend360.org or interact with our programmes.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: Name, email address, and other contact details you provide via our contact form or programme registration.
- Usage data: Pages visited, time spent, referring URLs, and browser information collected automatically via analytics tools.
- Communications: Messages you send us through our contact form or email.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact form submissions
- Send programme updates and session announcements (with consent)
- Improve our website and programmes
- Comply with legal obligations
- Generate anonymised impact reports (no individual is identifiable)
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (email delivery, analytics) who assist in our operations, subject to confidentiality obligations.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is consent-based)
To exercise any of these rights, contact us at info@ascend360.org.
7. Cookies
Our website may use cookies for functionality and analytics purposes. You may configure your browser to refuse cookies, but this may affect website functionality.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date.
10. Contact
If you have questions about this Privacy Policy, contact us at info@ascend360.org or use our contact form.